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Technical Support

Hours: Mon. - Fri., 9am - 7pm ET
Phone: 800-424-2938
Fax: 703-341-1616
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Sales Support

Hours: Mon. - Fri., 9am - 5pm ET
Phone: 800-424-2938 (option 3)
Fax: 703-341-1619

 

 

Customer support is excellent and fast through phone or email. Your techs are always polite and understanding and really care about solving the issues.

William Culver
A. Rifkin Company

Customer Support

As a BNA Software customer, you receive free, unlimited, toll-free telephone technical support throughout your license term.  Our world-class customer support is staffed with knowledgeable, on-site BNA Software employees (many of whom are attorneys and CPAs).  You’ll find them courteous and readily available with both program expertise and an understanding of the real-world tax and accounting issues you’re facing.

Our goal is to make sure that you get the most out of your BNA Software solution. We stand ready to assist you with support that you can always rely on.

To view information about product updates, current product documentation, frequently asked questions, and more, select your product from the list below.

BNA Corporate Tax Analyzer »

BNA Estate & Gift Tax Planner » 
New Service Pack Released 12/20/2011 »

BNA Estate & Gift Tax 706 Preparer » 

BNA Estate & Gift Tax 709 Preparer »
Version 2011.1 CD was shipped to all current users on 2/14/2012 »

BNA Fixed Assets Desktop » 
New Update Released on 2/6/2012 »

BNA Fixed Assets DesktopPro » 
New Update Released on 2/6/2012 »

BNA Fixed Assets Server » 
New Update Released on 2/6/2012 »

BNA Fixed Assets Web » 
New Update Released on 1/29/2012 »

BNA Income Tax Planner » 
New Update Released on 3/6/2012 »

BNA Income Tax Planner with 50 States » 
New Update Released on 3/6/2012 »

BNA Sales & Use Tax Rates and Forms »

BNA Wealth Manager »